FAQ

❓ What services does Zarubina Digital offer?
We specialize in UI/UX design services including user research, wireframing, prototyping, interface design, design systems, usability testing, and product redesigns. We also provide design audits and consulting to improve existing digital experiences.


❓ How do I get started?
Simply email us at info@zarubinadigital.com or call +1 (980) 332-8750. We’ll schedule a free discovery call to learn more about your goals and recommend the right design approach.


❓ How long does a typical project take?
Timelines depend on the scope of work:

  • Landing page or small feature: 1–2 weeks

  • Website or marketing site (3–6 pages): 3–6 weeks

  • SaaS dashboard or mobile app (MVP): 4–8 weeks

  • Full design system: 3–6 weeks

We’ll provide a clear schedule before starting.


❓ Do you work with startups or only larger companies?
We work with both! Whether you’re an early-stage startup looking for your first product design or an established brand in need of a design system, we adapt our process to fit your stage and needs.


❓ Do you also handle development?
We focus on design, but we deliver developer-ready assets and Figma specs for easy handoff. If needed, we can collaborate with your development team or recommend trusted partners.


❓ What deliverables will I receive?
Depending on your project, deliverables may include user flows, wireframes, prototypes, Figma files, component libraries, design systems, and exportable assets. All work is tailored to your specific project.


❓ What is your pricing model?
We offer two options:

  • Fixed scope projects with a clear timeline and deliverables.

  • Monthly retainers for ongoing design support and iteration.

A deposit is required to start, with remaining payments scheduled per agreement.


❓ Do you offer revisions?
Yes. Each milestone (wireframes, UI design, prototype) includes up to 2–3 revision rounds. Extra revisions can be added if needed.


❓ Who owns the final design?
Once the project is paid in full, all final deliverables are yours to use. We may showcase non-confidential work in our portfolio unless otherwise agreed.


❓ Can you sign an NDA?
Absolutely. We’re happy to sign an NDA and keep your project fully confidential.


❓ What if I’m not satisfied with the service?
Our goal is your success. If you’re unhappy, we’ll work with you to resolve the issue. Please also review our Refund Policy for details on cancellations and refunds.


📍 Zarubina Digital (ZARUBINA DIGITAL LLC)
1511 Boyd Ln, Columbia, MO 65202, USA
📧 info@zarubinadigital.com
📞 +1 (980) 332-8750